Delivery Information

 

We understand the urgency of your orders and strive to ensure that our shipments reach you as early as possible. After placing an order, you will receive a confirmation call/SMS from our Customer Service Representative. Once your order is confirmed, it will be our priority to swiftly dispatch your order. Most items are sourced from our warehouse and dispatched within 24 hours. However, items that are sourced from external locations are subject to availability with the supplier.

In Pakistan

We offer free shipping on all orders above Rs.1500. Orders of less than Rs.1500 will be charged a flat rate of Rs.150 for delivery.

The projected delivery time for all domestic orders are 4-5 business days. 

Returns

Glisten has a hassle free and trustworthy returns policy for all orders within Paksitan, on all items within 7 days. You can contact Glisten Customer Services at 042-35443103 or e-mail us at info@glisten.com.pk.
 

Cancellations

At Glisten our most important rule is that you feel comfortable buying the security products you want. If you want to cancel an order, the sooner you inform us the better! We dispatch most orders within 24 hours so be sure to let us know about any cancellations at your earliest. 

Cancellations depend on whether your order has been shipped or not. Usually, items are shipped within one business day so it important that you notify us at a much earlier stage. If this is the case, please send an order cancellation request to Glisten Customer Service at info@glisten.com.pk or call us on 042-35443103 and we will take care of everything! 

If your order has been shipped, we will not be able to cancel it. The best option then is to return the item for a redeemable voucher.